Performance coaching enables you to feedback effectively
Innovative Solutions with miPerform
With miEvents, team leaders can make strong business cases to unlock coaching budgets by demonstrating its effectiveness to the overall operation.
You have questions
we have answers
Configuring miPerform is incredibly simple – you can be up and running within a day. We
recognise that every customer is different and miPerform will support you in the ideal
configuration of the platform to support your unique situation. After an initial consultation to
find out what your current challenges are, what services you currently use for storing data
and how different teams currently communicate with each other, we will then support you to
configure the platform to meet your needs.
miPerform is an ongoing service, so we will arrange regular reviews to make sure our
solution is working for you. Our support teams are always on hand for any pressing inquiries.
miPerform is a tool that combines different data sources across your company and breaks
them down in a way that is relevant to individual team members. This helps empower every
staff member with the knowledge they need to play their part in driving wider business
success.
It also gamifies the work experience and encourages friendly competition and continuous
improvement.
Managers can identify high performers, and easily see where different team members are
struggling, helping them arrange coaching and training to help them improve.
It offers performance dashboards that provide a clear view of what team members are doing
well, as well as a platform for arranging different actions, events and coaching. Head to our
features pages to find out more.
miPerform is for any team that has clear, measurable goals, a need for tight processes, and
communicates with a high number of external and internal stakeholders.
We excel best in back office teams, call centre operations and service visits and we work
best when we can operate across a company to join different teams up.
We specialise in encouraging entire businesses to focus on doing their part to achieve
company-wide goals and we want to work with ambitious, high-performing managers who
come to work to make everything they do slightly better every day.
We have customers in sectors such as Telco, Insurance, Legal and Energy but we see the
common challenge we solve – joining up teams and complex data flows – as relevant for any
business.
miPerform has solutions for every sized team and can be scaled up or down depending on
how much data must be shared and how many teams and users need access to it.
Our pricing model is a per-user license model, with options depending on which miPerform modules you would like to use. Our clients typically deliver a Return on Investment of more
than 10 to 1.
Again, this depends on how many data sources miPerform can tap into and tie together, with
the right people together we can be up and running within a day. We’d typically expect most
clients to be set up and ready to go within a month, but for bigger operations it may take
slightly longer.
There’s no limit to the number of team members that can start their journey of continuous
improvement with miPerform. In fact, we believe the bigger the team the better as miPerform data gets richer from the more users it has and provides even better insights.